About Vitharbor Integrated Solutions
VIS is a premier remote workforce solutions company connecting skilled, bilingual Independent Contractors with leading brands across healthcare, customer care, finance, and technical support. Whether your background is in tax software, healthcare, or general customer service — this is your chance to leverage your skills and build a rewarding home-based business tailored to your strengths.
As a VIS contractor, you're empowered to work independently while serving high-profile clients with professionalism and excellence. We provide the platform, the clients, and the opportunity — you bring the expertise.
As an Independent Contractor, you will:
- Be your own boss and manage your own workload
- Choose when and to whom you provide support services
- Set your own schedule around your availability
- Provide services from a distraction-free home office
- Handle customer calls, assess needs, and solve problems
- Provide bilingual (English/Spanish) support to customers
Requirements
- Strong verbal and written English and Spanish skills
- At least 1 year of phone-based customer support experience
- Computer skills including navigating multiple systems and documenting call notes
- Ability to sit for long periods and maintain focus
- Patience, empathy, and a customer-first mindset
- Ability to provide services independently pursuant to your contract
Computer Requirements
- Some clients may require additional security measures and equipment
- Wired internet connection (no Wi-Fi for active calls)
- Android or Apple smartphone for two-factor authentication
Compensation
- Submit invoices and receive payment for completed services pursuant to your contract
- Pay structures vary by client program — most pay for productive time and may include performance bonuses
- Independent Contractors are responsible for their own taxes and business expenses
Application & Certification Process
To become a VIS Independent Contractor, the following are required:
Submit Your Application
Complete the online application form and pass a background check.
Sign Your IC Agreement
Review and sign the Independent Contractor Agreement with VIS.
Complete W9 & Direct Deposit
Submit your W9 tax form and set up your payment method.
Complete Program Certifications
Finish any client-specific training and certifications required for your program.
⚠️ Background Check Information
The background check requires a non-refundable $35 processing fee paid directly to the background check vendor.